Before you order

Shipping and returns

Final shipping terms will be confirmed when live Etsy listings are activated.

Processing

Ready-made products may ship faster. Personalized products generally need extra making time. The final processing window will appear on the live listing.

Custom items

Personalized items usually cannot be returned for a change of mind. Contact CharmNest promptly if an item arrives damaged or does not match the confirmed order.

This page is an operating baseline, not a live marketplace policy. Etsy listing terms will control once connected.